SHIPPING

Transportation Policy for COASTAL CURL TRAINING LLC

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At COASTAL CURL TRAINING LLC, we are committed to delivering your outdoor products securely and efficiently. This Transportation Policy outlines our shipping methods, delivery timelines, costs, and procedures for orders placed through ayalaskirts.com.

1. Shipping Methods

We partner with reliable shipping carriers to ensure your orders are delivered promptly and safely. The available shipping options include:

  • Standard Shipping
  • Expedited Shipping
  • Priority Shipping

The shipping method for your order can be selected during checkout.

2. Shipping Locations

We currently deliver to all locations within the United States. Unfortunately, we do not offer international shipping at this time.

3. Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons or promotional events, processing times may take slightly longer.

4. Estimated Delivery Times

The estimated delivery time depends on the shipping method you choose during checkout:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 3-5 business days
  • Priority Shipping: 1-3 business days

Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances.

5. Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Occasionally, we may offer free shipping promotions, which will be clearly advertised on our website.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

If you do not receive a tracking email within 48 hours of placing your order, please contact us at account@ayalaskirts.com for assistance.

7. Lost, Damaged, or Delayed Shipments

We take every precaution to ensure your orders are delivered in perfect condition and on time. However, in rare cases, issues may occur:

  • Lost Shipments: If your package is marked as “delivered” but you have not received it, please notify us within 7 days, and we will assist in resolving the issue with the carrier.
  • Damaged Shipments: If your order arrives damaged, email account@ayalaskirts.com with photos of the damage and your order details. We will arrange for a replacement or refund as necessary.
  • Delayed Shipments: While we are not responsible for carrier delays, we will do our best to assist you in tracking and resolving delayed shipments.

8. Address Errors

It is the customer’s responsibility to provide accurate shipping information at checkout. If you realize there is an error in your shipping address, please contact us immediately at account@ayalaskirts.com or 925-498-8551.

  • If your order has not yet been processed, we will update the address.
  • If the order has already been shipped, additional shipping fees may apply to redirect the package.

9. P.O. Boxes and APO/FPO Addresses

We do ship to P.O. Boxes and APO/FPO addresses using standard shipping methods. Please note that delivery times to these locations may take longer than usual.

10. Returns and Refused Shipments

For information on returning an item, please refer to our Refund and Returns Policy. If a shipment is refused or returned to us due to the customer’s failure to collect it, additional shipping charges may apply.

11. Cancellations

Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped.

12. Contact Us

If you have any questions about our Transportation Policy or need assistance with your order, please contact us:

We are here to ensure your shopping experience with COASTAL CURL TRAINING LLC is smooth and enjoyable.

Thank you for choosing COASTAL CURL TRAINING LLC for your outdoor product needs. We look forward to serving you!

Let me know if you’d like further adjustments or additional details! 😊

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